Utility companies require buyer and seller (not real estate agents) to initiate utility transfers.
Please note that the utilities should be transferred by the buyer and seller at closing, not cut off by the
seller. Transfers should be made effective the day of closing or as soon thereafter as practical.
North Carolina Power: (888) 667-3000
Considerable personal as well as credit information is required in order to process application for
service. A credit check is run only with the new customer’s permission. A letter of credit from your
present utility company will help to expedite processing. To bypass this process, a security deposit of
$180.00 can be made eliminating any delay in connection or transfer. A 24 hour notice is required and
connection can only be made Monday – Friday.
Century Link: (252) 338-9811
Business hours are Monday – Friday, 8:00 am until 6:00 pm. Preliminary credit information will be
obtained from your current telephone carrier. Deposit requirement will be based on the information
received. Also required will be a relative’s name and phone# or other personal contact. For repair
service you can dial (252) 977-7100. www.centurylink.com
Nags Head: Call the Water Department at (252) 441-5508 to request service transfer. Deposit is based
on the number of bedrooms, (ie. 3 bedrooms – $75, 4 – $100). Sewage for The Villages of Nags Head is
provided by Carolina Water & Sewer by calling (800) 638-0262.
Kill Devil Hills: NO PHONE CALLS. A letter must be written to…
P.O. Box 1719
KDH, NC 27948
or faxed to (252) 441-6136 providing the buyer’s name, property address, mailing address and closing
date of sale. A 48 hour notice is required and the deposit will be added to the bill
Dare County: (For Roanoke Island, Colington, Kitty Hawk, Duck and Southern Shores.) PLEASE CALL (252) 441-7788 and ask for the amount of the security deposit due. They will need the property address. The buyer will need to complete the following form and send in with the security deposit,
http://www.darenc.com/Forms/WtrChngown.pdf. A deposit will also be required.
Rodanthe, Waves and Salvo customers should call (252) 987-1111 while Avon, Frisco, Buxton and
Hatteras customers call (252) 995-5061.
Corolla Light, Buck Island, Timbuck II, Monteray Shores: Carolina Water & Sewer should be called at
(800) 638-0262. A $27.00 deposit is required.
Ocean Sands: Call Currituck County Water at (252) 232-2769 with 24 to 48 hour notice. No deposit is
required. illages at Ocean Hills Water: Southern Outer Banks Water Systems Call (252) 232-2769. PO Box 38,
Currituck, NC 27929.
Pine Island, Currituck Club and Villages at Ocean Hill (Enviro-Tech) Sewer (252) 453-8665
Waste Management (Currituck Beaches Only) (252) 261-5333
Charter Communications: (888) 438-2427
The cable company requires one month’s advance payment prior to connection. This amount varies
depending on the package that you choose to receive and any premium channels added.
US Postal Service:
If you wish to rent a P.O. Box, you should contact the nearest Post Office.
To have a street box erected, call the Post Office for directions and requirements.
Local phone #’s are:
• Nags Head (252) 441-7387
• KDH (252) 441-5666
• Kitty Hawk (252) 261-2211
• Manteo (252) 473-2534
• Duck (252) 261-8555
• Corolla (252) 453-2552
• Synergy Gas (252) 453-8070
• Ferrellgas (252) 449-0333
• Amerigas (252) 261-7696
• Coastal Gas (252) 491-2625